On-line with Allpay

You can pay online securely via our partner Allpay

All you need is your own valid email address, your rent payment card and a debit or credit card.

Once on the site, you will be asked to enter your payment card number, the long 19 digit code across the centre of the card. All first time users are asked to enter and confirm a password for added security and an email address at which the cardholder can receive payment confirmation.

The payment service accepts payments from debit or credit cards, but please remember that if you pay by credit card you will probably be charged interest which could make it more difficult for you to afford future payments. When you have completed the transaction, you will receive a confirmation email with a payment reference number.

Direct Debit

With direct debit we automatically collect payments from your bank account once a month. You can choose one of two payment dates: the 5th or 20th of each month.

Telephone us on 0800 783 2399 or 020 8976 1000 for more information or to set up a Direct Debit mandate over the phone. Alternatively you can download one here and return it to:

MHT London
Alexander Place
Lower Park Road
London N11 1QD

Remember, you will need to have a bank or building society account that accepts direct debits.

Paypoint with Allpay

Use your Allpay rent payment cards at over 18,500 locations – in newsagents, convenience stores, supermarkets and off-licenses, with most open long hours, 7 days a week.

Payzone

You can now pay your rent at any outlets that display the Payzone sign.

Payzone outlets include newsagents, convenience stores and petrol stations. Some have longer opening hours, including weekends.

You can make cash or debit card payments. Payzone accepts the following cards.

Post Office

Use your MHT rent payment card from allpay to make payments by cash, cheque or debit card at any Post Office within the UK .

Cheque payments made at the Post Office need to be made payable to ‘Post Office Ltd’.

Please ensure that you quote your tenancy reference number on the back of your cheque.

Standing Order

A Standing Order can be arranged with your bank or building society to make a payment. A standing order form is signed by you, to instruct your bank to send money to us regularly.

Standing Order forms can be obtained from our customer services team on 0800 783 2399 or 020 8976 1000.

Standing Orders should be made payable to: Metropolitan Housing Trust.

Sort Code:
Account Number:
You will need to quote your tenancy reference number.

At a local neighbourhood office

Local neighbourhood offices

You can pay by cash, cheques…

Post

Send a cheque or postal order‘ made payable to ‘………………………….’

For further information

You should have received your new rent payment card by now through the post. If you are experiencing difficulties in using your card, need to order a replacement card, or have not received one, please contact your local office on one of the numbers below, quoting your full name and address.

MHT London (South London region) – 0800 783 2399.
MHT London ( North London region) – 020 8976 1000.

Helping you pay