Gas safety
If you smell gas in your home:
- Turn off your gas supply at the meter (contact your caretaker if you have one).
- Open all doors and windows to get rid of the gas.
- Do not turn any electrical switches on or off.
- Do not use door bells.
- Do not light a match or cigarette lighter.
- Check to see if an appliance has been left on, but is unlit. If so, do not turn your gas back on or try to relight until the smell of gas has cleared.
If you cannot stop the leak by turning off appliances, phone Transco, the gas emergency service, immediately on 0800 111 999. This service is free.
The emergency service will attend as soon as possible and make sure your appliances are safe to use. They will advise you if the problem requires your gas to be shut off until a repair can be carried out.