Gas safety
Gas servicing
The law requires that all landlords carry out safety checks on gas appliances every 12 months. The law also states that if a person knowingly uses an unsafe gas appliance or carries out any work on a gas appliance without the required qualifications, then an offence has been committed.
Every year, if your home has a gas appliance, we will appoint a CORGI registered gas engineer to visit you. They will carry out a safety check on your gas installation(s) and fully service all the appliances owned by us.
No charge will be made for this work. We will write to tell you when the engineers are working in your area.
The visiting engineer will leave you with a copy of the landlord's Gas Safety Record (CP12). This will inform you that your gas installation and appliances have been tested. If any appliances are found to be unsafe, we will arrange for the necessary repairs to be carried out. If a repair can not be carried out we will arrange for a replacement item to be installed.
Important: You are required by law to allow access for a CORGI registered engineer, appointed by us, to carry out work at a reasonable time and after reasonable notice. We take our legal responsibility very seriously and your co-operation in this important matter is essential.
Leaseholders must arrange gas servicing for their home.
Some safety tips if you smell gas in your home:
- turn off your gas supply at the meter (contact your caretaker if you have one)
- open all doors and windows to get rid of the gas
- do not turn any electrical switches on or off
- do not use door bells
- do not light a match or cigarette lighter
- check to see if an appliance has been left on, but is unlit. If so, do not turn your gas back on or try to re-light until the smell of gas has cleared.
If the leak cannot be stopped by turning off appliances, phone
Transco, the gas emergency service, immediately on 0800 111 999. This
service is free.
The emergency service will attend as soon as possible and make sure your appliance is safe to use. They will advise you if the problem requires your gas to be shut off until a repair can be carried out.