Complaints
We aim to give an excellent service to our customers. If we get things wrong we want to try to put them right and learn from our mistakes.
Any individual or group who uses or is affected by our services may make a complaint. You can make a complaint about us or our contractors:
- ONLINE
- in person by visiting your local neighbourhood office
- by telephone on 0800 783 2399
- by writing
- by email
- by fax
Read our complaints procedure for more information.